Effective date: September 27, 2024

VIISAN Technology Co., Ltd. (“we”, “us”, or “our”) operates the https://www.viisan.com/en website (the “Service”).

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Service The website https://www.viisan.com/en operated by VIISAN Technology Co., Ltd.

Personal Data Any information that relates to an identified or identifiable individual.

Usage Data Data collected automatically through your use of the Service, such as your IP address, browser type, pages visited, and usage duration.

Cookies Small files stored on your device that help enhance the browsing experience.

2. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service.

2.1 Types of Data Collected

Personal Data While using our Service, we may ask you to provide certain personally identifiable information, including:

· Email address

· First and last name

· Phone number

· Address, ZIP/Postal code, City, Country

· Cookies and Usage Data

Usage Data Collected automatically and may include your device’s IP address, browser type/version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the Service may not function properly.

Types of Cookies used:

· Session Cookies

· Preference Cookies

· Security Cookies

We display a cookie consent banner on our website. Non-essential cookies are used only after obtaining your consent.

4. Use of Your Personal Data

We use your personal data for the following purposes:

· To provide and maintain our Service

· To manage your account and customer support

· To notify you about changes to our Service

· To allow participation in interactive features

· To gather analysis or valuable information to improve the Service

· To monitor usage and ensure security

4.1 Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

· Your consent

· The performance of a contract

· Compliance with legal obligations

· Legitimate business interests, provided these are not overridden by your rights

4.2 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy or as required by applicable law.

5. International Transfers of Personal Data

Your information may be transferred to — and maintained on — computers located outside of your jurisdiction, including countries that may not have the same data protection laws.

We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure that your personal data is protected when transferred internationally.

6. Disclosure of Your Personal Data

We may disclose your personal data in good faith where such action is necessary to:

· Comply with legal obligations

· Protect and defend our rights or property

· Prevent or investigate potential wrongdoing

· Protect the personal safety of users or the public

· Protect against legal liability

7. Data Security

While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal data.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

9. Children's Privacy

Our Service is not directed at anyone under the age of 18. We do not knowingly collect data from minors. If we discover such data has been collected, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new version on this page and updating the “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy, you can contact us:

· By email: info@viisan.com

· By visiting: https://www.viisan.com/en/contact

12. Your Rights

You have the right to:

· Access the personal data we hold about you

· Request correction or deletion of your data

· Object to or restrict how we use your data

· Withdraw consent at any time

· File a complaint with a data protection authority

13. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

· Know what personal data we collect and how we use it

· Request the deletion of your personal data

· Opt out of the sale of personal data

· Not be discriminated against for exercising your privacy rights

14. End User License Agreement (EULA)

This End User License Agreement (“Agreement”) governs your use of the VIISAN OfficeCam software application (“Software”) provided by VIISAN Technology Co., Ltd. (“VIISAN,” “we,” “us,” or “our”). By installing or using the Software, you agree to be bound by the terms of this Agreement.

14.1 License Grant

VIISAN grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Software solely in connection with VIISAN document camera devices and for lawful personal or commercial purposes.

14.2 Restrictions

You shall not:

· Copy, modify, or distribute the Software except as expressly permitted;

· Reverse-engineer, decompile, or disassemble the Software;

· Use the Software with non-VIISAN hardware or for any unlawful purpose;

· Remove or alter any proprietary notices or trademarks contained in the Software.

14.3 Ownership

The Software is licensed, not sold. All intellectual property rights in and to the Software remain the exclusive property of VIISAN Technology Co., Ltd.

14.4 Updates and Support

VIISAN may provide updates, enhancements, or bug fixes from time to time. Updates may modify, add or remove features. Technical support is provided through official VIISAN support channels at info@viisan.com.

14.5 Termination

This Agreement is effective until terminated. VIISAN may terminate your license at any time if you fail to comply with these terms. Upon termination, you must cease all use of the Software and delete all copies from your devices.

14.6 Disclaimer of Warranties

The Software is provided “AS IS” without warranty of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

14.7 Limitation of Liability

In no event shall VIISAN or its affiliates be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the Software, even if advised of the possibility of such damages.

14.8 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

14.9 Contact Information

For any questions or concerns regarding this EULA, please contact us at:

Email: info@viisan.com

Website: https://www.viisan.com/en